Privacy Policy

Effective Date: []

Welcome to MerchantBD, a multi-vendor e-commerce platform operated MerchantBD (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.merchant.com.bd or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect several types of information from and about users of our platform, including :

Transaction Data:

When you register as a vendor, buyer, or guest user, we may collect personal information such as -

  • Name
  • Email Address
  • Contact Number
  • Shipping/Billing Address
    • Vendor Information

    For vendors, we collect additional business information like:

  • Business Name
  • Business Email Address
  • Business Contact Number
  • Business Address
  • Tax Identification Number (TIN)
  • Product Listings and Pricing
    • Vendor Information

    Information regarding your purchases, sales, payment history, and order details.

    Technical Data

    We collect information automatically when you access our platform, including:

  • IP Address
  • Browser Type
  • Device Information
  • Cookies and Usage Data
    • How We Use Your Information

    We use the collected data to:

  • Facilitate account creation and login.
  • Process and manage orders, payments, and refunds.
  • Communicate with you about updates, offers, and promotional materials.
  • Provide customer and vendor support.
  • Improve and personalize your user experience.
  • Conduct analytics and understand usage trends.
  • Comply with legal obligations and prevent fraud.
    • Sharing Your Information